Last updated 17 October 2026
Terms of Service
These terms are an agreement between you and Tropical Hosting Ltd, the company that runs Quadmegle. They explain what you can expect from us, what we expect from you, and how we keep the service safe. Please read them before using Quadmegle. Our Privacy Notice explains how we handle personal data.
By ticking the box confirming you are 18 or older and joining a room, you agree to these terms. If you do not agree, do not use Quadmegle.
1. Who we are
Quadmegle (www.quadmegle.com) is operated by Tropical Hosting Ltd, a private limited company registered in England and Wales under company number 17519779. Our registered office is 182-184 High Street North, Office 21743, East Ham, London, E6 2JA, United Kingdom.
"We", "us" and "our" mean Tropical Hosting Ltd. "You" means the person using Quadmegle.
2. How to contact us
- Email: [email protected]. Put "Quadmegle" in the subject line. This is our single point of contact for users, and for authorities in the UK, the EU and elsewhere, including under the EU Digital Services Act. We read messages in English.
- Post: Tropical Hosting Ltd, 182-184 High Street North, Office 21743, East Ham, London, E6 2JA, United Kingdom.
- In the service: use the report button to report a participant during or straight after a conversation.
- Community: general questions can go in the Quadmegle Discord. Do not post personal information, report details or illegal material there. Use email for anything private.
3. The service
Quadmegle is a free, browser-based service that places you in random rooms of up to four people for video or text chat, optionally matched by interests you enter. You do not need an account. We do not charge for Quadmegle and we do not sell anything through it.
Video and audio travel through Quadmegle's media server, which forwards each participant's stream to the other people in the room. WebRTC encrypts the connection to the media server; media is not end-to-end encrypted between participants. We do not routinely record or review the forwarded stream. Other participants are members of the public whom we do not vet. We cannot see or control everything that happens in a live conversation.
4. Who can use Quadmegle
- You must be 18 or older. Quadmegle is not for children, and we do not knowingly allow anyone under 18 to use it.
- You must be legally able to agree to these terms, and using Quadmegle must be lawful where you are.
- You must not use Quadmegle if we have banned you, or try to get around a ban (for example with a VPN, proxy or new device).
If we have reason to believe a user is under 18, we will remove them from the service. If you think a child is using Quadmegle, please report them or email us.
5. Community rules
You are responsible for what you say, show and share on Quadmegle. You must not use it to share or do any of the following:
- anything that sexually exploits or abuses children, or sexualises anyone under 18. We report this to the UK National Crime Agency and other relevant authorities;
- nudity, sexual acts, pornography or sexually explicit content of any kind, or sexual messages sent to someone who has not agreed to them;
- sharing, or threatening to share, intimate images of someone without their consent;
- threats, harassment, bullying, stalking, intimidation, or encouraging anyone to harm themselves or others;
- hate speech, or abuse targeting someone because of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or age;
- terrorist content, or content that promotes or shows serious violence or animal cruelty;
- fraud, scams, phishing, extortion (including "sextortion"), or selling or promoting illegal goods or services;
- spam, advertising, or directing people to other websites or services without our permission;
- pretending to be another person or organisation, or misleading people about who you are in a way that harms them;
- sharing another person's private information (such as their address, phone number or images) without their permission;
- recording, screenshotting or streaming other participants without their knowledge and consent, or where the law does not allow it;
- content that infringes someone else's copyright, trade marks or other rights;
- anything else that is illegal in the United Kingdom, or illegal where you or the other participants are.
You must also not misuse the service itself. That includes using bots, scripts or automated tools; scraping; attacking, overloading or probing our systems; getting around the anti-bot checks, VPN detection or bans; interfering with the reporting system; or making reports you know to be false.
6. How we moderate
We moderate Quadmegle to protect users and to meet our legal duties, including under the UK Online Safety Act 2023 and the EU Digital Services Act (Regulation (EU) 2022/2065). We use a mix of automated tools and human review:
- Reports. Any participant can report another. A report sends the reason, an optional description, the room details, the IP addresses of both people, and up to about the last 30 seconds of the reported person's camera and microphone (see section 7) to our moderators. Moderators are people, not automated systems, and they decide what action to take.
- Automated protection. We use Cloudflare Turnstile to block bots, and we check connecting IP addresses against a VPN and proxy detection service to stop people evading bans. These checks can stop you connecting, but we do not use automated systems alone to make moderation decisions about what you have said or shown.
- Actions we may take. If we reasonably believe you have broken these terms or the law, we may warn you, disconnect you from a room, temporarily or permanently block your IP address or device, keep relevant evidence, or report the matter to the police or other authorities. We choose the action based on how serious the breach is, whether it was deliberate, and whether it has happened before.
- Serious crime. If we become aware of information suggesting a criminal offence that threatens someone's life or safety, we will pass it to the relevant police or authorities.
When we ban you, the service will show you that a moderation decision has been made. You can ask us at any time for the reasons, the rule you broke, and whether automated tools were involved, by emailing us with the approximate date and time.
7. Safety recording
Because conversations happen live between strangers, we keep a short safety buffer so that reports can include evidence. While you are in a video room with other people, your browser also sends your own camera and microphone to our servers. We hold only about the last 30 seconds in memory, constantly overwriting it. We save it only if another participant reports you; otherwise it is deleted within a few minutes of your session ending. In text chat, messages you send can be shown to moderators if you are reported.
You are told about this, and asked to confirm it, before you join a room. If you do not want this to happen, do not join a video room. The Privacy Notice explains how long we keep reports and evidence and what your rights are.
8. Reporting illegal or harmful content
Anyone, whether or not they use Quadmegle, can tell us about content or behaviour they believe is illegal or breaks these terms:
- during a conversation, use the report button; or
- email [email protected] with "Quadmegle report" in the subject line. Tell us what happened, when (date, time and time zone), why you believe it is illegal or harmful, and your name and email address unless the report concerns child sexual abuse material, which you may report anonymously.
We review reports promptly and without bias, and give priority to the most serious harms. If you gave us contact details, we will confirm we received your report and tell you what we decided. Do not send us copies of illegal images. Describe them instead. In the UK you can also report child sexual abuse imagery to the Internet Watch Foundation, and if someone is in immediate danger, call the emergency services (999 in the UK, 112 in the EU).
9. Complaints and appeals
You can complain to us, free of charge, if:
- you think we got a moderation decision wrong, for example a ban, or a decision not to act on your report;
- you think we are not following these terms or our duties under the Online Safety Act or Digital Services Act; or
- you are unhappy with how we handled your report or complaint, or with the service in some other way.
Email [email protected] with "Quadmegle appeal" in the subject line within six months of the decision. Include the approximate date and time and why you think we got it wrong. A person who was not involved in the original decision will review it, and we aim to reply within 14 days. If we decide the decision was wrong, we will reverse it, for example by lifting the ban.
If you live in the EU and are not satisfied, you may be able to take a dispute to an out-of-court dispute settlement body certified under Article 21 of the Digital Services Act. You can also complain to Ofcom in the UK or to the Digital Services Coordinator in your EU country. None of this affects your right to go to court.
10. Your content
You keep ownership of anything you say or share on Quadmegle. You give us permission to send it to the other participants in your room, and to store and review it when you are reported, to investigate abuse, or where the law requires it. We do not use your content for advertising and we do not publish it.
Quadmegle's name, logo, design and software belong to us or our licensors. You may use the service for your own personal, non-commercial purposes, but you must not copy, modify, resell or reverse-engineer it, except where the law allows you to.
11. Availability and changes to the service
Quadmegle is free, and we provide it with reasonable care and skill. However, we cannot promise it will always be available, error-free, or that you will be matched with anyone. We may sometimes need to suspend it for maintenance, security or reasons beyond our control. We may change, limit or close the service. If we decide to close it permanently, we will try to give notice on the website first.
12. Our responsibility to you
Other participants are independent members of the public. We do not check who they are and we are not responsible for what they say or do, although we will act on reports as set out above. Leave any conversation that makes you uncomfortable, and do not share personal information with strangers.
If we fail to follow these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. Because Quadmegle is free, we are not responsible for business losses (such as lost profit or lost business opportunity) or for loss or damage that was not foreseeable.
If software we supply as part of the service damages your device or other digital content, and this is because we did not use reasonable care and skill, we will either repair the damage or pay you fair compensation.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit or exclude. Nothing in these terms affects your legal rights as a consumer under the law of the UK or of the country where you live.
13. Ending your use of Quadmegle
You can stop using Quadmegle at any time by leaving the website. Because there is no account, there is nothing to cancel. We may suspend or end your access as described in section 6. Sections 10, 12 and 15 still apply after your use ends.
14. Changes to these terms
We may update these terms, for example to reflect changes in the law or in how Quadmegle works. The date at the top shows when they were last changed. If we make an important change, we will show a notice on the website before or when it takes effect. If you do not agree to the new terms, stop using Quadmegle. If you keep using it after the change takes effect, the new terms will apply to you.
15. Law and courts
These terms are governed by the law of England and Wales. If you want to take legal action, you can do so in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
If you live in the European Union, you also keep the protection of any mandatory consumer laws of your country of residence, and you can bring proceedings in the courts of that country.
16. Other important terms
- If a court decides that part of these terms cannot be enforced, the rest still applies.
- If we do not enforce a term straight away, we can still enforce it later.
- We may transfer this agreement to another organisation that takes over running Quadmegle. Your rights under these terms will not be reduced as a result.
- Nobody else has any rights under these terms.
- These terms, together with the Privacy Notice, are the whole agreement between you and us about Quadmegle. They are available in English only.